Missed Call Text Back is an automated service that sends a personalised SMS to customers who call your business but don’t reach you (missed call). Additionally, we can set up an AI system to chat with customers after the first message is sent in order to gather information, answer Q&A's, and make calendar bookings.

Your message can be personalised to include your business name, contact information, or a link to your booking page etc.

An AI receptionist manages inquiries similarly to our MCTB service by handling Q&A's, gathering client info and making calendar bookings. The difference is your customers can speak directly to a sophisticated AI voice, trained on your business and receive answers in real time. Our receptionist can bet set up to answer 24/7 or when you can't reach the phone. This often feels more engaging than a text message and has a noticeably higher converting rate due to a voice guiding users through a purchase or booking.

Rather than relying on live operators, MCTB offers an automated, instant response to missed calls while the AI operator answers without fail. This not only reduces costs but also ensures that every customer receives a timely and consistent message / guidance for creating a booking.

Simply put, most customers won’t wait around—if you miss their call, they’ll move straight to the next competitor. Our system makes sure that never happens by instantly replying, engaging them, and capturing the job before someone else does.

Any business that relies on phone calls for leads will benefit, especially busy trades like plumbers, electricians, builders, HVAC, and other service-based businesses. If you’re often on-site, miss calls, or can’t reply quickly, this ensures you don’t lose jobs to faster competitors.

YES! AI controls can be toggled on/off for calls and/or texts. Alternatively set rules like “after-hours only” or “when we’re busy.” - You stay in full control!

Yes! We can set up call forwarding to your preferences (after hours, 10 rings, overflow, etc), giving full flexibility while allowing you to keep your existing marketing materials!

We train our AI with a custom knowledge base. If your brand / company has a website we can data scrape your public info such as services, pricing, policies, etc - so AI answers are very much integrated with your brand and what you offer. This can also be done without a website and customised inputs.

Our AI can handle unlimited concurrent calls, so during rush hours you don't lose appointments to voicemail.